Knowledge Management Systems

Concept, Structure, Techniques, Appreciation and Limitation of Knowledge Management Systems

» Introduction to Knowledge Management Systems

It is an efficient handling and usage of information and resources within any type of organization.

Four Main Processes of Knowledge Management :-

1. Gathering :- Gathering information by following activities :
• Data Entry :- Information from Entered Data.
• Document Scanning :- Thorough view of Document.
• Voice Input :- Information from all the recorded verbal communication.
• Information from Sources
• Searching for Information
2. Organizing :- Well arrangement of Information by following processes :
• Cataloging :- making separate logs for every different type of information.
• Indexing :- Providing serial number to fetched information.
• Filtering :- Taking out important information.
• Linking :- Linking the information to understand the bigger picture.
3. Refining :- Separate out the Vital information from Data Mines.
• Context :- Import Context related data only.
• Collaborating :- Establishing Alliance between Data.
• Compacting :- Gathering all pieces together.
• Projecting :- Using important information to set Goals.
• Mining :- Digging into Data to Get Important Information Out.
4. Dissemination :- Spreading out the information.
• Flow :- Flow of information.
• Sharing :- Sharing information.
• Alert :- Announce.

» Types of Knowledge and Knowledge Management

Two Types of Knowledge :-

1. Explicit :- Knowledge inside Books but not in Brain.
2. Tacit :- Knowledge inside Brain, gathered due to experience and insights.

Four Types of Knowledge Management :-

1. Internal Knowledge Management :- Knowledge for Staff to do better work.
2. Knowledge Dissemination :- making Knowledge widely accessible.
3. Knowledge Brokering :- Purchase Knowledge from third party.
4. Building Knowledge holding Capacity :- Increase Knowledge capacity and Improve it's usage.